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All that, while maintaining greater than 99.9% uptime, so users can rely on WhatsApp the way they depend on a dial-tone.ġ. Jan keeps a note from Brian taped to his desk that reads “No Ads! No Games! No Gimmicks!” It serves as a daily reminder of their commitment to stay focused on building a pure messaging experience. (WhatsApp’s support team is even smaller.) This L E G E N D A R Y crew has built a reliable, low-latency service that processes 50 billion messages every day across seven platforms using Erlang, an unusual but particularly well-suited choice. With only 32 engineers, one WhatsApp developer supports 14 million active users, a ratio unheard of in the industry. Jan and Brian’s decisions are fueled by a desire to let people communicate with no interference.ģ2. Even by the standards of the world’s best technology companies, WhatsApp runs lean.
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It does not ask you to spend time building up a new graph of your relationships instead, it taps the one that’s already there. Jan and Brian’s product caters to those you care about most: the people in the address book on your phone. WhatsApp has become today’s flag-bearer for personal communications. It is part of a chain that over the past 150 years reaches from the Pony Express, Telegraph and airmail letter to the telephone and email.
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WhatsApp has tapped into our insatiable appetite for personal communication. In contrast the industry standard is between 10% and 20%, and only a handful of companies top 50%. Incredibly, the number of daily active users of WhatsApp (compared to those who log in every month) has climbed to 72%.
#No games no gimmicks install#
Every day, more than a million people install the app and start chatting, and they remain more engaged with WhatsApp than on any other service. It was just nine months ago that WhatsApp announced 200 million active users, which was already more than Twitter. Here are four numbers that tell the story of WhatsApp: 450, 32, 1 and 0.Ĥ50. WhatsApp has more than 450 million active users, and reached that number faster than any other company in history. Tomorrow the same will hold true for WhatsApp. Today PayPal and YouTube are both household names around the world. WhatsApp reminds us of other companies that we partnered with – like PayPal, and YouTube – whose founders chose a similar path to Jan and Brian. because there’s no other home grown technology company that’s so widely loved overseas and so under appreciated at home. Those less familiar with WhatsApp and its wonderful product will marvel at how a young company could be so valuable. It’s been a remarkable journey, and we could not be happier for these talented underdogs whose unshakeable beliefs and maverick natures epitomize the spirit of Silicon Valley. By using the Internet as its communications backbone, WhatsApp has completely transformed personal communications, which was previously dominated by the world’s largest wireless carriers.įor the past three years, it’s been our privilege to work shoulder-to-shoulder with Jan and Brian as their close business partner and investor. WhatsApp has done for messaging what Skype did for voice and video calls. This approach has served WhatsApp well and its users better. As competitors promoted games and rushed to build platforms, Jan and Brian remained devoted to a clean, lightning fast communications service that works flawlessly. While others sought attention, Jan and Brian shunned the spotlight, refusing even to hang a sign outside the WhatsApp offices in Mountain View. It’s a spectacular milestone for the company’s co-founders Jan Koum and Brian Acton, and their remarkable team.įrom the moment they opened the doors of WhatsApp, Jan and Brian wanted a different kind of company. WhatsApp Co-Founders Jan Koum and Brian ActonĮarlier today, Facebook announced its acquisition of WhatsApp for $16 billion.